Our head office is located in beautiful Vancouver, Canada. Our office hours are 8AM to 5PM PST, Monday to Friday. Chat with us online or call us during these hours; and we would be more than happy to answer any questions directly.
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Sales
Support & Customer Service
Social Connections and Advanced Purchasing Information
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Horizon DataSys (Canada)1100 - 1200 West 73rd Ave. Toll-Free: (800) 496-0148 |
Horizon DataSys (USA)1685 H Street #846 Toll-Free: (800) 496-0148 Fax: (360) 233-0466 |
Our sales department is available from 8AM to 5PM Monday to Friday (Pacific Standard Time)
For product support enquiries visit our technical support portal. There you will be able to submit support related questions, start a support ticket, log in to your personal support ticket tracking system and more. Submitting a trouble ticket through our customer support portal willl ensure that your question reach our support staff and that your questions will be answered within 24 to 48 hours. For self-service, many FAQ's can be answered through our troubleshooter and knowledge base articles. We also have a fully moderated community forum where you can communicate with other clients and technology experts.