KNOWLEDGE BASE / SUPPORT PORTAL

Our support portal provides a rich repository of product information, tutorials, trouble shooting assistance, getting started tips, known product information, compatibility issues and answers to frequently asked questions. This section is a great place to find answers quickly or to gain insight in using our products effectively. 

If you can not find the answers to your question(s), then submit a support request.  Our user support ticketing system is quick and efficient way of connectting directly with our support staff and development team.

Search Knowledge Base     Submit a New Support Ticket

COMMUNITY FORUM

Join in online discussions with other Horizon DataSys clients and experts to learn how to get the most out of your computer(s). Through our forums you can read and post messages - either to a group or with certain users. Take advantage of our rich repository of computing information.  Benefit from our clients knowledge; share your tips, tricks and experience with our products. You can also search our online forum for answers to common PC related issues.

Visit our Community Forum

DOWNLOADS

Browse our library of software downloads and files.

Download Files

HORIZON DATASYS GOLD SUPPORT

This premium support service allows you and/or your organization to receive unlimited and priority technical support.  Annual Maintenance also alerts our clients of new builds, patches and future updates as they become available.  Benefits also include in-version updates for free and discounts on all new products including new versions.

Annual Maintenance Support Information

SALES / SUPPORT POLICY

All customers receive In-Version updates, patches and builds for FREE.  Any new versions of our products, as defined in our software upgrade policy, are required to be purchased.  Customers that have purchased our annual maintenance along with their product will receive immediate notifications of new builds and version upon release.  Furthermore, they are entitled to discounted (50%) pricing on new versions.

Upgrade Policy

Product Return Policy